Code of Conduct
ORMA’s ethical standards pertain to each of the following:
- Client relations between ORMA members and their customers
- Industry relations between ORMA members and other practitioners of online reputation management.
- Public relations, practiced in an effort to educate the public on the online reputation management industry and the ethical conduct practiced herein.
Given its broad application and many constituents, ORMA has strived to create a working ethical platform that can grow over time. The platform asserts the following:
- Pledge never to lie for a client.
- Act only as a defense and shield from slander and never as an attack or campaign of an offensive nature. In other words, we will never endeavor to use our skill to ruin reputations as part of our business practices.
- Strong confidentiality policies, as well as security and protective procedures, are always in place for the protection of clients.
- Adherence to current legal standards.
- Thorough research of cases and a pledge that potential clients will be turned away if the potential results of our work will be detrimental to public safety, blatantly misleading, or generally harmful.
- Representation solely of clients whose behavior satisfies legal standards already in place by the country of origin and that of the member company.
- Intolerance of reverse protocols or the use of our skills and intelligence to slander or otherwise harm the reputation of competitors, clients of competitors, potential clients or former clients.